Terms & Conditions

Understand the Rules – Your Guide to Using Retoolers' Website

Effective Date: 01 Mar, 2025
Last Updated: 28 Jun, 2026

Welcome to Retoolers! These Terms & Conditions outline the rules and regulations for using our website, retoolers.io. By accessing this website, you agree to these terms.

1. Acceptance of Terms

By using this website, you confirm that you accept these Terms & Conditions. If you do not agree, please do not use our site.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use our website for fraudulent or harmful activities.
  • Attempt to hack, disrupt, or damage our services.
  • Copy, distribute, or modify our content without permission.

3. Intellectual Property

All content, logos, and designs on Retoolers are our property or used with permission. You may not reuse or republish our content without consent.

4. Limitation of Liability

We strive to provide accurate information, but we do not guarantee that everything on our website is error-free. We are not responsible for any losses resulting from using our content or services.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies. Please review their terms before engaging with them.

6. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website means you accept the updated terms.

7. Governing Law

These Terms & Conditions are governed by the laws of Singapore. Any disputes will be handled under local legal jurisdiction.

8. Contact Us

If you have any questions, reach out to:

Retoolers Pte. Ltd
68 Circular Road #02-01 Singapore
hello@retoolers.io

9. Service Inquiries, Quotes, and Engagements

Information on this website describes Retoolers services at a general level. Submitting a form, booking a call, or requesting a quote does not create a client relationship until both parties agree to a written scope, proposal, statement of work, or other engagement terms.

Project timelines, pricing, deliverables, and availability depend on the information provided during discovery. Any estimate shared before a formal scope is for planning purposes only and may change if requirements, integrations, data access, complexity, or business priorities change.

10. Payments and Commercial Terms

Payment terms, billing schedules, deposits, subscriptions, retainers, refunds, and cancellation rules are governed by the specific agreement accepted for a project or service plan. If there is a conflict between these website Terms and a signed project agreement, the signed agreement controls for that engagement.

11. Client Materials, Access, and Responsibilities

Clients are responsible for providing accurate requirements, timely feedback, required approvals, and lawful access to data, tools, APIs, accounts, and third-party systems needed for a project. Retoolers is not responsible for delays or limitations caused by missing access, inaccurate information, third-party outages, permission restrictions, or changes in client priorities.

You agree not to provide unlawful, sensitive, confidential, or regulated data unless it is necessary for the agreed work and appropriate safeguards have been discussed in writing.

12. Confidentiality and Security

Retoolers treats non-public project information with care and uses it only to evaluate, scope, build, support, or improve the requested services. Both parties may agree to additional confidentiality, security, or data handling terms before work begins.

While Retoolers follows reasonable security practices, no website, integration, or online service can be guaranteed to be completely secure. You are responsible for maintaining secure credentials, access controls, and internal permissions for your own systems.

13. Third-Party Platforms and Integrations

Retoolers may build workflows that connect with platforms such as Retool, databases, CRMs, analytics tools, payment systems, AI providers, and other third-party services. Those services are governed by their own terms, availability, pricing, and policies. Retoolers is not responsible for third-party changes, downtime, API limits, pricing changes, or policy decisions.

14. Website Content and No Professional Advice

Content on this website is provided for general informational purposes. It should not be treated as legal, financial, compliance, security, tax, or professional advice. You should consult qualified advisors before making decisions that depend on regulated, legal, or financial requirements.

15. Availability, Errors, and Updates

Retoolers may update, remove, or change website content at any time. The website may occasionally contain outdated information, typographical errors, broken links, or temporary availability issues. We may correct those issues without prior notice.

16. Termination of Website Access

We may restrict or terminate access to the website if a visitor misuses the site, attempts unauthorized access, interferes with website operations, violates these Terms, or acts in a way that may harm Retoolers, its clients, or its partners.

17. Indemnity

You agree to defend and hold Retoolers harmless from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, infringement of third-party rights, or unlawful use of content, data, or services.

18. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply to the fullest extent permitted by law.

19. Contact

Questions about these Terms can be sent to hello@retoolers.io or by writing to Retoolers Pte. Ltd., 68 Circular Road #02-01, Singapore.

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